Custody and control

Seven formal guarantees and a custody protocol.

The client always retains leadership of their business, ownership of their information, and the freedom to terminate.

IMG-GUA-01
Corporate bound document ready for signature.

The seven guarantees.

Guarantee 01

The client retains leadership of their own business.

Final strategic decisions belong to the client. Ragis Group proposes, executes, and documents.

Guarantee 02

Clear contract between the parties.

Scope, deadlines, investment, owners, KPIs, and exit conditions documented.

Guarantee 03

Non-Disclosure Agreement (NDA).

Bilateral, signed before work begins, in force beyond contract termination.

Guarantee 04

Client-initiated termination.

The client may terminate with documented notice. We transfer access and knowledge. We do not retain information as leverage.

Guarantee 05

Dedicated team and accumulated knowledge.

Knowledge stored in Ragis Group's operating system, not in a person's memory.

Guarantee 06

Continuous operational coverage.

Full business-hour coverage across the Americas. Documented response times for critical alerts.

Guarantee 07

Custody and ownership of information.

All information generated managing the business belongs to the client. Ragis Group safeguards it under the Ragis Protocol and returns it in full at termination.

Ragis Custody and Encryption Protocol.

Six permanent controls.

TLS 1.3 in transit

AES-256 at rest

2FA on all access

Role-based access control

Audit log

Redundant backups

Ragis Protocol · Custody and Encryption

Request contract and NDA templates.

Before moving forward with a proposal, we can send the templates for internal review.

Request templates